Privacy Policy
At Dynamic Care Physiotherapy and Wellness, we take your privacy seriously. This Privacy Policy outlines the types of personal information that is received and collected by us and how it is used.
1. Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number.
2. How We Use Collected Information
Dynamic Care may collect and use Users personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To send periodic emails or messages: We may use the email address or phone number to send information and updates pertaining to their appointments or inquiries.
3. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
4. Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
5. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
6. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at dynamiccarephysiotherapy@gmail.com.
7. Payment Information and Razorpay
For online payments related to physiotherapy sessions, consultations, packages, and wellness programs at Dynamic Care, we use Razorpay as our secure payment gateway.
- Payment Data Collection: During checkout, we collect necessary payment details (e.g., card number, expiry, CVV for one-time processing). Full card details are not stored on our servers.
- Data Sharing with Razorpay: Payment information is securely transmitted to Razorpay for processing. Razorpay handles all sensitive data in compliance with PCI DSS standards.
- Security: All transactions use HTTPS encryption. Dynamic Care is not liable for Razorpay gateway issues; Razorpay provides PCI DSS compliant security.
- Razorpay Privacy: Your payment data is subject to Razorpay's Privacy Policy: https://razorpay.com/privacy/. By paying, you agree to their terms.
- Tokens and Recurring: For packages/subscriptions, we may use payment tokens (not full details) for future charges until cancelled.
- No Additional Data Collection: We do not collect or store unnecessary payment data beyond what's required for service delivery.